Folk is a CRM designed for relationship-driven teams, offering tools to manage customer interactions and data effectively.
Folk Review
Folk is a powerful CRM tool tailored specifically for teams that prioritize building and maintaining strong relationships with their clients. With its user-friendly interface and innovative features, Folk enables teams to manage their customer data seamlessly and effectively.
Who It's For
Folk is ideal for small to medium-sized businesses, sales teams, and customer success teams that want to enhance their relationship management without the complexity of traditional CRMs.
Core Functionality
Folk offers a variety of features including contact management, customizable tags, notes, and a collaborative workspace that allows teams to share insights and updates on customer interactions. It also integrates with popular tools to streamline workflows.
Business Benefits
By using Folk, teams can expect improved communication, better tracking of customer interactions, and enhanced productivity. This leads to increased customer satisfaction and retention, ultimately driving revenue growth.
For teams focused on building lasting customer relationships, Folk is an excellent choice that provides the necessary tools to succeed.
Key Features
- Contact management
- Custom tags
- Notes and reminders
- Team collaboration tools
- Integration with third-party apps
- Mobile access
Folk Use Cases
- Managing customer relationships
- Tracking sales interactions
- Collaborating on client projects
- Organizing customer data
Folk Pros & Cons
- ✓ User-friendly interface
- ✓ Customizable features
- ✓ Integrations with popular tools
- ✓ Collaborative workspace for teams
- ✓ Freemium pricing model
- ✗ Limited advanced reporting features
- ✗ Some integrations may require additional setup
- ✗ Customization options can be overwhelming for new users
Integrations
Pricing
Free trial available (14 days)
User Reviews
Been using folk for the last couple months and am really happy with it so far. This CRM has enough functionality that is still a time-saver for our small business, but without all the extra bits and bobs we'd never use. The messaging function is fantastic since we only need to email <100 people at a time so we didn't have to subscribe to a whole separate email service.I'm not a pro yet, but it's already been worth the money.
Unfortunately the Folk CRM doesn't identify when two contacts have the same email address and flag them as duplicates.It only does this if the contacts have the exact same first and last name too.As our contacts are primarily in Asia where there are multiple variations of names (english names / chinese names / many middle names), this is making the CRM pretty unusable for us as we are ending up with so many duplicates. This then ends up in embarrassing situations where we're emailing different t
Frequently Asked Questions
Folk is a CRM designed for teams that prioritize relationship management.
Folk is ideal for small to medium-sized businesses and client-focused teams.
Key features include contact management, collaboration tools, and integrations with other apps.
Folk offers a freemium model with prices ranging from $24 to $48 per month.
Yes, Folk integrates with tools like Slack, Zapier, and Salesforce.
Yes, Folk offers a 14-day free trial.
Quick Info
- Category CRM Software
- Rating 4.4/5
- Free Trial Yes
- Trial Period 14 days
- API Available Yes
- Deployment Cloud
Community
Mobile Apps
Target Audience
Folk is designed for small to medium-sized businesses and teams that engage directly with clients and need a simple yet effective CRM solution.
Platforms
