Tawk.to is a free live chat software that enables businesses to communicate with their customers in real-time, enhancing engagement and support.
Tawk.to Review
Tawk.to is an innovative live chat software solution that allows businesses to connect with their customers in real-time. Offering a user-friendly interface and robust features, Tawk.to is designed to enhance customer engagement and support.
Who It's For
Tawk.to is ideal for small to medium-sized businesses, e-commerce platforms, and any company looking to improve customer interaction and support services through live chat functionality.
Core Functionality
The core features of Tawk.to include real-time chat, automated responses, visitor tracking, and comprehensive analytics. Users can customize their chat widget, manage multiple chats simultaneously, and integrate with various third-party applications to streamline their workflow.
Business Benefits
Implementing Tawk.to can significantly enhance customer satisfaction and retention by providing immediate support. It helps businesses save time and resources, ultimately increasing ROI through improved customer interactions and reduced response times.
For businesses looking to elevate their customer service experience, Tawk.to is a highly recommended solution that offers essential live chat features without the cost burden.
Key Features
- Real-time chat
- Visitor tracking
- Customizable chat widget
- Automated responses
- Chat history
- Multilingual support
Tawk.to Use Cases
- Enhancing customer service
- Increasing website engagement
- Generating leads
- Providing instant support
Tawk.to Pros & Cons
- ✓ Completely free to use
- ✓ User-friendly interface
- ✓ Real-time visitor monitoring
- ✓ Customizable chat widgets
- ✓ Multiple integration options
- ✗ Limited advanced features in free version
- ✗ May require setup time
- ✗ Support response times can vary
Integrations
Pricing
Free trial available
User Reviews
Angelo of Tawk.to went out of his way to make sure that all my questions (and reservations) were answered. His Chat services are exactly what my new company needs and have provided. Be sure to check out their additional services, too.As for the haters with bad reviews, get a life. Tawk.to is a wonderful, FREE service with an exceptional support function. Very hard to beat that! Highly recommend!
TAWK.TO will hurt your companies brand name.I tried the service for a month. Then canceled my account and deleted the plugin but my mailbox still gets filled with error emails from Tawk.to. I have been waiting since last week for a reply. This morning I got on a chat with them and they said "book a call with our tech team maybe they can help" Next appointment is available at 8:30pm tonight. 12 more hours of dealing with this problem minimum. Is it possible to care any less? I dont think s
Frequently Asked Questions
Tawk.to is a free live chat software that allows businesses to engage with their customers in real-time.
Small to medium-sized businesses, e-commerce sites, and any organization seeking better customer service.
Key features include real-time chat, visitor tracking, customizable widgets, and analytics.
Tawk.to is free to use with optional paid features.
Yes, Tawk.to integrates with various tools like Slack, Zapier, and Salesforce.
Tawk.to is completely free and does not require a trial.
Mobile Apps
Company Info
- Company Acme Inc
- Founded 2020
- Headquarters San Francisco, USA
Target Audience
Tawk.to is designed for businesses that prioritize customer engagement and seek to enhance their online support capabilities.
Platforms
